18 June 2015 – Handling Difficult Conversations & Managing Conflict – Brockholes

The event will focus on Handling Difficult Conversations & Managing Conflict in the Workplace.

PLEASE NOTE THIS EVENT IS FULLY BOOKED AND A WAITING LIST IS IN OPERATION

Event Details

This session is a must for all HR professionals, senior managers and business owners who are looking to understand more about why some conversations are more difficult than others and how they can improve their own skillset in approaching such conversations.

The guest speaker will be Dave Harrison, Co-Founder and Director of 10Eighty, an organisation that also partners the HR Exchange in Manchester. Dave’s background is in helping organisations deal with difficult conversations and in handling conflict. He will draw on this extensive experience when passing on his thoughts as well as involving you through stories, models and “real-play”.

Delegates will learn more about:-

  • The Psychology behind Crucial Conversations – why they can be naturally difficult;
  • Key Frameworks and Models that can be applied in order to ensure crucial conversations go well;
  • Strategies for Crucial Conversations that can be applied to real issues, both now and in the future; and
  • How to deal more effectively with their own emotional responses and potential anxiety in relation to Crucial Conversations.

Dave will use a mix of learning and media to engage and enthuse and will make sure delegates leave the session feeling confident and competent to have that conversation when they get back to the office!

Emma Swan, Employment Partner at Taylors, will also look at the topic from a legal perspective, including ET cases where personality clashes in the workplace and pranks between employees have led to employers having to manage conflict in their workplace and handle those dreaded difficult conversations.

The session will end with an Employment Law update.

The Lancashire HR Exchange

 

The HR Exchange Partners and Event Supporters

The HR Exchange Lancashire Event Sponsors


Event Agenda

8:30 – 9:00am – Registration and networking

9:00 – 9:45am – Handling Difficult Conversations & Managing Conflict in the Workplace – Dave Harrison, Co-Founder & Director, 10Eighty

9:45 – 10am – Break & refreshments

10 – 10:30am – Case studies

10:30 – 11am – The legal angle – Emma Swan, Employment Partner, Taylors

11 – 11:30am – Employment Law update

11:30am – Close

 

The HR Exchange Partners and Event Supporters

The HR Exchange Lancashire Event Sponsors


 

Event Location

 

Brockholes

Brockholes

Junction 31, M6 Samlesbury, Preston, PR5 0AG

Web: www.brockholes.org

Google Map: View Google Map

By Car

From Preston:
At the roundabout of the M6 J31and A59 go straight over under the motorway signed A59 to Blackburn. Stay in the left hand lane. Just before the traffic lights, take the FIRST exit signed “Brockholes Nature Reserve” heading north over the river (adjacent to the off-ramp slip road). Follow this road left, round doubling back and under the slip road bridge to the site entrance.

From M6 North Bound:
As you come off the motorway get in the middle lane. At the roundabout turn right, signed A59 to Blackburn. Stay in the left hand lane. Just before the traffic lights, take the FIRST exit signed “Brockholes Nature Reserve” heading north over the river (adjacent to the off-ramp slip road). Follow this road left, round doubling back and under the slip road bridge to the site entrance.

From Samlesbury and South-bound off the M6:
From Samlesbury –  At the roundabout of the M6 J31and A59 you need to go all the way round the double roundabout as if you where going to head back along the A59 towards Samlesbury. As you come round the roundabout past the Tickle Trout  Service Station stay in the left hand lane. Just before the traffic lights, take the FIRST exit signed “Brockholes Nature Reserve” heading north over the river (adjacent to the off-ramp slip road). Follow this road left, round doubling back and under the slip road bridge to the site entrance.

From M6 Southbound:
As you come off the motorway turn right at the roundabout towards Preston. Stay in the right hand lane and continue around the roundabout, As you come round the roundabout past the Tickle Trout  Service Station stay in the left hand lane. Just before the traffic lights, take the FIRST exit signed “Brockholes Nature Reserve” heading north over the river (adjacent to the off-ramp slip road). Follow this road left, round doubling back and under the slip road bridge to the site entrance.

By Bus
Brockholes is about caring for the natural world and for the environment.  One way of protecting that environment is to reduce your carbon footprint so why not come to Brockholes by frequent local bus and on foot, enjoying an easy, level walk along the Ribble of less than a mile – about 20 minutes – to the reserve entrance.

If you are coming from Preston Bus Station catch either Stagecoach-in-Lancashire bus 59 or Transdev Lancashire United  Ribble Valley Express service X80/280 and alight at the Tickled Trout Motel, just before the M6 junction.

In the other direction Bus 59 provides a direct service from Blackburn or Accrington (half hourly weekdays, hourly Sundays) whilst the Lancashire United Ribble Valley Express X80/280 serves Skipton, Barnoldswick, Clitheroe and Whalley, (connections from Burnley). hourly on weekdays, two hourly on Sundays.  For downloadable X80/280 timetables log onto www.lancashirebus.co.uk.

If you are coming from Preston, alight at the bus stop at the Tickled Trout and walk back over the river bridge, taking the first track on the right by a metal crash barrier fence. Walk 50 metres along the track, before going through the metal kissing gate on the right which leads onto the cycle track, now the Guild Wheel Cycle Way.

If coming from the Blackburn or Clitheroe direction, alight at the first bus stop past the M6 which is the Tickled Trout. Either cross the A59 carefully at the refuge, turning left to cross the river bridge to the track on the right, or cross the river bridge to locate steps leading to an underpass, left, under the A59 which joins the cycle path as below.

Follow this level tarmac track which soon goes alongside the river and under the concrete arches of the slip roads, motorway and along the vehicle access road to the main entrance to the reserve.  You can follow this drive to the Visitor Centre, but a metal kissing gate on the left 20 metres before the entrance gives access to a traffic free walking route parallel to the drive which lead to the Centre.

 

The HR Exchange Partners and Event Supporters

The HR Exchange Manchester Event Sponsors


 

Book Your Place Online Now!

To confirm your attendance please complete the form below. For more information, please call Taylors on: 01254 297900 or email: peter.byrne@taylors.co.uk

  • We take the protection of your data seriously and handle all information you provide strictly in accordance with the Data Protection Act (1998). We will only contact you with information relating to The HR Exchange and relevant information from their associated partners, and will not share your data with external third parties without your permission. Please contact us for further details.